Frequently Asked Questions

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FAQ

What is CPV Lab Pro?
CPV Lab Pro is a self-hosted, web-based ad tracking platform designed to help you easily track and optimize all of your marketing activities and campaigns from virtually any traffic source.
You can track Pay Per Click, CPV, Banners... if you can place a simple link, you can track it.
What can I track with CPV Lab Pro?
Everything!
You can track traffic from All of Your Traffic Sources in One Central Platform, with lots of information to help you in your business. Use the predefiend traffic sources or add custom ones.
You can track both organic and paid traffic, no matter the source!
We support Pay Per Click, Cost Per View, Organic Traffic, Media Buys, Email Marketing, Mobile Ads, Video Ads, Link Placements, Social Ads, Retargeting, In-Text Ads, Native Ads and much more.
How many clicks (events) can I track?
You can track an unlimited number of clicks or events with CPV Lab Pro. We only offer unlimited plans that come without any click count restrictions. When you have profitable campaigns, brings as much traffic as you can to them.
We believe that it's unfair to apply click count restrictions, so we won't do that.
How much Traffic can CPV Lab Pro handle?
CPV Lab Pro can handle very large amounts of incoming traffic, but this depends mainly on the server resources. With our "TrueCache" feature we offer customizable options for high traffic users.
CPV Lab Pro can run Millions of Visitors per day, as long as you have the hosting resources for this.
Whether you run 1 million visitors per month or 100+ million visitors per month... all you need is CPV Lab Pro and a properly configured server.
Does CPV Lab Pro work for mobile tracking?
Absolutely!
We feature Enterprise-Level Mobile Detection, with over 20 Mobile Data Points. You also receive Automatic Weekly Device and Browser Detection Database Updates.
Can I get a free trial?
Sure, you can have a 14 days trial on your server to test all CPV Lab Pro features. Sign up on the free trial of CPV Lab page.
Can I track Google Ads, Microsoft (Bing) Ads or Facebook Ads?
Of course you can!
We have Google Ads, Microsoft (Bing) Ads, Facebook Ads and all major Traffic Sources predefined in CPV Lab Pro.
For sources that require a no-redirect policy (like Google Ads or Facebook Ads) we also have a dedicated Landing Page pixel that will perform all the tracking inside the page, so you will redirect from the Traffic Source directly to the Landing Page, without any redirects.
Which affiliate networks does CPV Lab Pro work with?
CPV Lab Pro can work with most affiliate networks out there. It comes with many Affiliate Networks already predefined which are ready to be used and you can also define new ones based on your needs.
Can I use CPV Lab Pro from a Smartphone or Tablet?
Yes, you can access your CPV Lab Pro Interface from any device! It is fully responsive!
Do I have to pay to use the API?
The API is free for Pro and Expert plans. Starter plan doesn't have API access included as this is something for more advanced marketers to use.
Check the API documentation for more information on how to use the API.
How can I learn how to use CPV Lab Pro?
We offer an extensive CPV Lab Pro Online Documentation complete with Use Cases which is frequently updated.
We are also constantly adding new Video Tutorials on the CPV Lab Pro YouTube channel.
What type of support you provide?
We have an excellent Support Team which can help you with anything, from installation to campaign setup. We guarantee very fast response times!
Just submit a ticket in the CPV Lab Pro Help Desk and it will be handled quickly by our support team. The working hours are: every day from 7 AM GMT to 9 PM GMT.
What if I want to migrate campaigns from another tracker?
If you want to migrate from an existing tracker, we will be glad to help you with your existing campaigns.
Just let us know by fulfilling the contact form and we will work something together ;)

How can I pay for CPV Lab Pro?
We use PayPal as the payment processor and you can pay with PayPal, MasterCard, Visa, American Express, Diners Club International, Discover Network.
We have recently added 2 new payment methods: Skrill and Bitcoin (BTC).

All transactions are secure and protected with SSL certificate.
If you need a different type of payment method, let us know by completing the contact form.
Do you offer a money-back guarantee?
Yes!
You can try CPV Lab Pro for 30 days Risk Free!
If for any reason you feel CPV Lab Pro hasn't helped your marketing or just that it isn't for you, just send us an email or ticket and we will proceed with the refund.
Is the lifetime plan a one time payment?
Yes, it is.
For the lifetime plan you pay once and that is all.
This plan includes every update to CPV Lab Pro v10.X, but it does not include upgrades to future versions of the software beyond CPV Lab Pro v10.
You can use your CPV Lab Pro version for as long as you wish.
Can I cancel my subscription plan?
Yes, you can unsubscribe whenever you want and no more automatic payments will be processed.
How does license renewal work?
All subscription plans have an automatic renewal which can be canceled at any time.
The lifetime plan is a one time payment!
What do I need to install CPV Lab Pro?
The CPV Lab Pro install is easy and you don't need technical knowledge for this. We provide a video tutorial for the install process and also detailed documentation.
The server requirements are:
• Linux Server - VPS or Dedicated Recommended
• PHP Version 7.4 or 8.1
• MySQL Version 5.6.3 or above / MariaDB Version 10.0.12 or above
• ionCube Loader 12.0 or above
• Minimum 100MB of Disk Space
Do I need to purchase hosting?
Yes. CPV Lab Pro is a self-hosted platform, so you need a server to install on.
We recommend VPS hosting for medium and high traffic figures, while a regular hosting will also work for small traffic figures.
Do I need a domain name for CPV Lab Pro?
Yes. You need a domain or a sub-domain that will be assigned to your CPV Lab Pro instance.
The domain type doesn't matter and domain prices are very cheap these days.
Can I have somebody help me with the install?
Yes, our team can help you with the install and initial configuration without any additional cost.
Can I install CPV Lab Pro on more than one domain?
1 CPV Lab Pro license = 1 instance of CPV Lab Pro.
However, if you want another instance of CPV Lab Pro, you can get an additional license with $99 from the CPV Lab Pro Additional Licenses page.
One instance of CPV Lab Pro can track an unlimited number of domains and it also can have up to 100 custom domains setup for it.
Does CPV Lab Pro run on nginx?
Yes, as long as all other server requirements are met.
• Linux Server - VPS or Dedicated Recommended
• PHP Version 7.4 or 8.1
• MySQL Version 5.6.3 or above / MariaDB Version 10.0.12 or above
• ionCube Loader 12.0 or above
• Minimum 100MB of Disk Space
For how long do I get support for the lifetime license?
You get support included in the lifetime license up to the moment when we release 4 more new major versions.
For example, if you have Version 9, then you will get support until we release Version 13.
This is because we constantly update the software and we consider older versions deprecated once 4 new major versions are released.

So what are you waiting for?

Start using CPV Lab ad tracker and get the best out of your digital marketing campaigns!

Enjoy all the benefits and take advantage of a great tool for Affiliate Marketing and Marketing Agencies!

Start your 14 day trial risk-free!

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